Privacy Policy

Information we collect

When you visit our website, we may collect standard server log data including your IP address, browser type, and referring URLs. If you submit our bulk quote form, we collect your name, company, country, email address, and any information you choose to provide in the form fields.

We do not operate a shopping cart, user accounts, or payment processing on this website. Purchases are processed externally via Stripe's secure payment infrastructure.

How we use your information

We use the information you submit via the bulk quote form solely to respond to your enquiry. We do not sell, trade, or transfer your personal information to third parties except as necessary to fulfil your request (e.g., DHL for shipping logistics).

Cookies

This website uses minimal cookies for essential functionality. We do not use advertising or tracking cookies. Analytics data, if collected, is anonymous and aggregated.

Data retention

Quote request emails are retained for up to 2 years for business correspondence purposes. You may request deletion of your data at any time by contacting us.

Your rights

You have the right to request access to, correction of, or deletion of your personal data. To exercise these rights, contact us at sales@vanillanice.com.

Contact

If you have questions about this Privacy Policy, please contact us.